{"id":4484,"date":"2026-08-25T11:53:32","date_gmt":"2026-08-25T15:53:32","guid":{"rendered":"https:\/\/gridalt.wpenginepowered.com\/solar-technical-support\/"},"modified":"2026-10-09T14:14:27","modified_gmt":"2026-10-09T18:14:27","slug":"solar-technical-support","status":"publish","type":"page","link":"https:\/\/gridalternatives.org\/es\/solar-technical-support\/","title":{"rendered":"Asistencia t\u00e9cnica solar"},"content":{"rendered":"<h1>Asistencia t\u00e9cnica solar<\/h1>\n<h2>C\u00f3mo encender el sistema solar<\/h2>\n<ul>\n<li>Si tienes un inversor SolarEdge, <a href=\"https:\/\/drive.google.com\/file\/d\/1aGG2O6fQLQ58PrmT3-vwVl2RLX1Qh0h_\/view?usp=sharing\">Ingl\u00e9s<\/a> | <a href=\"https:\/\/drive.google.com\/file\/d\/1ceKTvsENJGQ5ardz1tVK681T4IJ5ho19\/view?usp=sharing\">\u00bfQu\u00e9 es el derecho a la vida?<\/a><\/li>\n<li>Si tienes inversores Enphase, <a href=\"https:\/\/drive.google.com\/file\/d\/1WX_IIYomeM7pcw7JEL9bOvnv5DPookgF\/view?usp=sharing\">Ingl\u00e9s<\/a> | <a href=\"https:\/\/drive.google.com\/file\/d\/1c3_0b0DtBrpPaW2XFY9o_4dAdBoc6qOP\/view?usp=sharing\">\u00bfQu\u00e9 es el derecho a la vida?<\/a><\/li>\n<li>Si tienes una Powerwall de Tesla, haz clic aqu\u00ed: TBD<\/li>\n<\/ul>\n<h2>C\u00f3mo comprobar si el sistema solar funciona correctamente<\/h2>\n<ul>\n<li>Si el sistema pertenece a un propietario de terceros, puede contactarlos para obtener m\u00e1s informaci\u00f3n. Todos los propietarios de terceros con los que GRID ha trabajado y c\u00f3mo contactarlos se encuentran en <a href=\"\/es\/questions\/\">enumerados en esta p\u00e1gina<\/a>.<\/li>\n<li>Si usted es propietario del sistema y tiene inversores SolarEdge, <a href=\"https:\/\/drive.google.com\/file\/d\/1jnPfoSfwj--qW7LGCwMzozIcxubsAfzD\/view?usp=sharing\">Ingl\u00e9s<\/a> | <a href=\"https:\/\/drive.google.com\/file\/d\/1KExA3Y5updm3bHV8p0DzX0w464zIr1aq\/view?usp=sharing\">\u00bfQu\u00e9 es el derecho a la vida?<\/a><\/li>\n<li>Si usted es propietario del sistema y tiene microinversores Enphase, <a href=\"https:\/\/drive.google.com\/file\/d\/1VNe7sU2iFcIrHNLIWzXXwWbM8EuGD55e\/view?usp=sharing\">Ingl\u00e9s<\/a> | <a href=\"https:\/\/drive.google.com\/file\/d\/1UyfoOyMWtcdMgPt8z4zpNez_y-DS05Tb\/view?usp=sharing\">\u00bfQu\u00e9 es el derecho a la vida?<\/a><\/li>\n<\/ul>\n<h2>C\u00f3mo cuidar el sistema solar<\/h2>\n<h3>Mantenga los paneles limpios<\/h3>\n<p>Para optimizar sus ahorros y mantener el sistema en buen estado de funcionamiento, es necesario mantener los paneles solares limpios y libres de cualquier elemento que pueda impedir que la luz solar entre por los paneles y llegue a los componentes internos. Incluso peque\u00f1as cantidades de suciedad a veces pueden reducir la producci\u00f3n de electricidad del sistema y, por lo tanto, la cantidad ahorrada en la factura de la electricidad. Para la mayor\u00eda de las viviendas, es recomendable limpiar los paneles al menos una vez al a\u00f1o. Si vive en una zona con mucha suciedad (por ejemplo, cerca de una autopista o de un sitio de construcci\u00f3n), puede ser \u00fatil lavarlos con m\u00e1s frecuencia, especialmente antes del verano cuando el sistema produce m\u00e1s electricidad. Si vive en una zona con mucha lluvia, puede que nunca tenga que limpiarlos.<\/p>\n<p><strong>Si los paneles son propiedad de Sunrun<\/strong> \u2013 En su contrato acord\u00f3 llamar a estos servicios antes de intentar limpiar el sistema solar. La ventaja de llamarles es que Sunrun rastrea el rendimiento del sistema, por lo que pueden informarle si los paneles realmente necesitan limpiarse o no. Para contactar con Sunrun antes de limpiar el sistema solar, llame al <a href=\"tel:+18554786786\">855-478-6786<\/a> o correo electr\u00f3nico <a href=\"mailto:customercare@sunrun.com\">customercare@sunrun.com<\/a>.<\/p>\n<p><strong>Para limpiar los paneles<\/strong> \u2013 Si es seguro para usted, simplemente enjuague los paneles con agua mientras est\u00e9 de pie sobre el suelo. Puede utilizar una boquilla de manguera para ayudar a aumentar la presi\u00f3n del agua. El mejor momento para limpiarlos es al amanecer despu\u00e9s de que se hayan enfriado durante toda la noche. Lavar los paneles cuando est\u00e1n calientes puede da\u00f1arlos.<\/p>\n<ul>\n<li>NO DEJARSE EN EL TECHO PARA LIMPIAR LOS PANOS \u2013 SER\u00c1 MOLIDO Y MOLDEADO, Y NO DEBER\u00cdA EXCLUIR LA SEGURIDAD<\/li>\n<li>NO PASES POR LOS PANOS \u2013 PODR\u00cdA DA\u00d1ARLOS<\/li>\n<li>NO LAVE LAS PANJAS SI EST\u00c1N CALIENTES \u2013 PODR\u00cdA DA\u00d1ARLOS<\/li>\n<li>No toque los cables ni el conducto.<\/li>\n<li>NO UTILICE PRODUCTOS QU\u00cdMICOS O LIMPIADORES PARA LIMPIAR LOS PANOS.<\/li>\n<\/ul>\n<h3>Reducir el efecto de la sombra<\/h3>\n<p>Para optimizar sus ahorros, debe mantener las zonas alrededor de los paneles solares libres de cualquier elemento que pueda oscurecerlos. Cualquier cantidad de sombra puede reducir la producci\u00f3n de energ\u00eda el\u00e9ctrica del sistema y los ahorros en la factura de la electricidad. Aseg\u00farese de recortar los \u00e1rboles, plantas o arbustos alrededor de su casa que puedan oscurecer alguna parte de los paneles solares. Si est\u00e1 instalando una antena, parabrisas satelital o un acondicionador de aire, aseg\u00farese de que no oscurezca ninguna parte de los paneles solares. Tambi\u00e9n tenga en cuenta cualquier sombra que pueda ser causada por edificios nuevos o \u00e1rboles nuevos cerca de su casa.<\/p>\n<h2>Qu\u00e9 hacer si los palomas o otros animales est\u00e1n ensuciando los paneles<\/h2>\n<p>Si descubres que los palos o otros animales salvajes han ensuciado los paneles o el \u00e1rea debajo del sistema, por favor ponte en contacto con GRID Alternatives y evaluaremos la situaci\u00f3n. Es posible que limpies y\/o instales protectores alrededor de los paneles solares para evitar que los animales da\u00f1en los paneles en el futuro. Los residuos de los animales pueden ser una amenaza para la salud, as\u00ed que por favor no intentes limpiarlos t\u00fa mismo.<\/p>\n<p><a href=\"\/es\/questions\/\">\u00bfTodav\u00eda tienes preguntas? Aqu\u00ed tienes a qui\u00e9n contactar.<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Solar Technical Support How to turn the solar system on If you have a SolarEdge inverter, English | Espa\u00f1ol If you have Enphase inverters, English | Espa\u00f1ol If you have a Tesla Powerwall, click here: TBD How to check if the solar system is working properly If the system is owned by a third-party owner, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"region":[],"class_list":["post-4484","page","type-page","status-publish","hentry"],"acf":{"media":null,"featured_blog_post":null,"featured_event":null,"pdf_download":null,"blockquote":null,"author":null,"notice":null,"social_embed":null,"contact_card":null,"meta_details":null,"faq":null,"table":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Solar Technical Support - 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